Privacy Policy

Updated: March 23, 2024

Welcome to VOL AI

VOL AI, a key component of VOL Space, Inc., is committed to protecting your privacy and fostering a secure experience throughout our website and services ("Products"). This Privacy Policy applies to the VOL AI website (volai.app, app.volai.app) and extends to all related services and tools.

Collection and Use of Information

To deliver and improve our services, we collect various types of information, ranging from basic details such as language preferences to intricate data like your interaction with features, network activities, and advertisement preferences. The data collected is influenced by your use of our services and your privacy settings adjustments.

Specific Types of Data Collected:

  • Personal Identification Information: Including, but not limited to, name, email address, job title, and organization name.

  • Usage Data: Information on how you interact with our services, including engagement metrics and preferences.

  • Payment Information: We collect necessary data for billing purposes in our SaaS model, though we do not store credit card numbers directly.

  • Integration Data: For enhanced functionality, we store certain data within integrated third-party services for document management and collaboration.

  • Authentication Data: Including information provided through Google authentication for simplified access to our services.

  • Tracking Data: Utilizing Google Analytics and similar pixels for understanding website usage and improving user experience.

Sharing and Disclosure of Information

We highly value your trust. Except in specific scenarios like with your consent, for external processing under confidentiality agreements, or as mandated by law, VOL AI does not share your personal data with outside parties. Transparency in our data-sharing practices is a commitment to ensure your trust in our handling of your information.

Data Security

Securing your data is a cornerstone of our services. While no method is completely secure over the internet or electronic storage, we implement commercially viable safeguards to protect your information diligently.

Your Privacy Rights

Under the GDPR, CCPA, and other privacy regulations, you are entitled to various rights regarding your personal data. These include the right to access, correct, delete, or limit the use of your personal data. To exercise these rights, please contact us through the provided channels.

Additional GDPR and CCPA Provisions:

  • Right to Know: Including, but not limited to, name, email address, job title, and organization name.

  • Right to Opt-Out: Information on how you interact with our services, including engagement metrics and preferences.

  • Data Portability: We collect necessary data for billing purposes in our SaaS model, though we do not store credit card numbers directly.

  • Non-Discrimination: For enhanced functionality, we store certain data within integrated third-party services for document management and collaboration.

Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Updated policies will be posted on our website with a revised "effective date". We encourage you to review our Privacy Policy frequently for the latest information on our privacy practices.

Contact Information

For any questions or concerns about this Privacy Policy, please reach out to us at legal@volai.app or through our website at volai.app.